Contact, T&C and directions
VIVA mosaics Ltd
New premisses: 322 Rope Street
Rotherhithe, London SE16 7TY, UK
New telephone from April 28 2008: +44 (0)2073 949719
E-mail: sales@VIVAmosaics.com
Company no: 5079820
How to find the web shop & the 1 day courses
NEW INFO HERE TO COME SHORTLY, APRIL 2008.
If you wish to come and buy directly from the web shop you are always to give Arendse a call and make sure she is in for you.
Please find 322 Rope Street, SE16 7TY and your route of travel on www.viamichelin.com.
By car
By train
By plane
Terms and Conditions
How to order kits and supplies from the web shop
Please place your order
1) on the website and pay via Paypal
2) by contacting Arendse on +44 (0)1843 581183 and pay card over the phone or
3) to send your order along with a cheque made payable to VIVA mosaics Ltd.
If you find the Paypal buttons do not work properly you can still order via Paypal. Go to “Send Money” in Paypal and send us the total amount including £5.99 for the postage. Carefully type in your order and the delivery address in the email you can send with your “Send Money” request and that’s it!
Postage and Packing
Orders are usually shipped within 24 hours on a 48 hour service with Parcelforce.
Please contact Arendse for Express Delivery.
The default setting for postage is £5.99 on the website and that will take your order up to 30 kgs anywhere in UK Zone 1 (England, Wales and parts of Scotland excluding Highlands & Islands).
Orders of less than 0.99 kg gross weight cost us less to send, and thus you can pay accordingly by placing your order over the phone on +44(0)1843 581183.
If you want to order from UK Zone 2 (Highlands & Islands of Scotland), UK Zone 3 (Northern Ireland, Isle of Man and Isle of Scilly) or the rest of Europe, please contact us BEFORE placing the Paypal order for information on postage for deliveries outside of UK Zone 1.
Prices in the web shop
Prices and stock in the mosaic web shop may change without notice. If a price on the website is obviously wrong VIVA mosaics Ltd may refuse to process the order. If VIVA mosaics Ltd is not able to process your order right away for any reason (out of stock, additional postage, error in price) we will get back to you by e-mail and eventually return your money in the unlikely case that satisfactory arrangements can not be made for customer and VIVA mosaics Ltd.
Liability
Whilst VIVA mosaics ltd is happy to give advise on product use we cannot accept any liability on the use of them as that is outside our control. VIVA mosaics Ltd can not be held responsible for any injury to persons, animals or property handling, working with or being in contact with any product obtained from VIVAmosaics.com or the premises on 12A Westcliff Terrace Mansions, Pegwell Road, CT11 0JD Ramsgate, Kent.
Children and mosaics
Please click here for information on this subject.
How to book a course
Please make sure that space is available by contacting Arendse. When confirmed that there is room for you please send your contact details along with a cheque made payable to VIVA mosaics Ltd. The courses can also be booked and paid for with card over the phone or by Paypal. If you book a course via Paypal, please type in the name and date of the course you want to sign up for.
The Mosaic Courses
Once paid a course deposit to VIVA mosaics Ltd is non refundable. A paid deposit means a commitment from the course participant, a commitment that we need to be able to count on because catering and stocking up for a course are important issues to us. Are we canceling or supplying 12 people?
In case VIVA mosaics Ltd will have to cancel a course and we cannot find a satisfactory alternative for you, we will of course return your money.
Please note that you will be working with glass and grout and that attending one of our courses will be on your own risk. VIVA mosaics Ltd can not be held responsible for any injury to persons, animals or property whilst attending our courses.
All rights reserved © VIVA mosaics Ltd 2007
